MyScanHub
Compliance & Regulatory

Trust, built into every scan.

At MyScanHub, patient safety, regulatory compliance and clinical governance are at the heart of everything we do.

  • GMC-registered
  • MHRA-aligned
  • ICO ZB713862
  • UK GDPR
  • IR(ME)R
  • CQC-aligned

The company

Who is MyScanHub?

MyScanHub is an independent healthcare provider based at Bluewater Shopping Centre. MyScanHub Ltd is a trading name of Grove Hospitals Radiology Ltd, registered in England & Wales.

We are fully compliant with UK GDPR and the Data Protection Act 2018.

Registered entity

Grove Hospitals Radiology Ltd

Trading as MyScanHub Ltd — registered in England & Wales.

  • Company No:16705880
  • Grove Radiology No:15621894
  • ICO Reg:ZB713862

Correspondence

277-279 Chiswick High Road,
London, W4 4PU

Our framework

Four pillars. One standard.

Quality is engineered into every step — from the consultant doing the reporting to the audit keeping us sharp.

Clinical oversight

Clinical Governance

  • GMC Good Medical Practice

    All Consultant Radiologists are UK qualified and registered with the General Medical Council.

  • IR(ME)R guidance

    Full compliance with Ionising Radiation (Medical Exposure) Regulations for medical imaging.

  • Clinical audit & peer review

    Ongoing audit and structured peer-review procedures to maintain reporting quality.

  • Subspecialist reporting

    Subspecialist-led reporting with clear second-opinion pathways when additional review is needed.

Patient safety

MRI & Radiation Safety

  • MHRA device safety

    Adherence to Medicines and Healthcare products Regulatory Agency device safety recommendations.

  • MRI safety zones

    Strict RF, SAR and magnet safety guidelines with clearly defined MRI safety zones.

  • Emergency pathways

    Documented emergency and patient-extraction pathways with staff trained and regularly drilled.

  • Safety screening

    Thorough screening for medical implants, pregnancy and other device considerations before every scan.

Data protection

Data Security

  • UK GDPR & DPA 2018

    Fully compliant with UK GDPR and the Data Protection Act 2018 across every patient touchpoint.

  • Encrypted delivery

    Secure encrypted delivery of images and reports through our authenticated patient portal.

  • Access control

    Strict confidentiality and role-based access control for all clinical and administrative staff.

  • Audit trails & cybersecurity

    Comprehensive audit trails and cybersecurity safeguards. ICO Registration reference: ZB713862.

Your rights

Consent & Patient Rights

  • Informed consent

    Valid informed consent before every scan, with time to ask questions.

  • Clear information

    Clear explanation of the procedure, its benefits and any limitations before you proceed.

  • Chaperones & same-gender staff

    Options for chaperones or same-gender staff where available on request.

  • Transparent pricing

    Clear pricing and no hidden fees. You see the total before you book.

  • Share with your clinician

    Optional communication with your GP or specialist — shared only with your consent.

Accreditation

Standards we operate to

MyScanHub is aligned with — and held accountable by — the UK's core healthcare, imaging and data regulators.

  • GMC-registered
  • MHRA-aligned
  • ICO ZB713862
  • UK GDPR
  • IR(ME)R
  • CQC-aligned

Questions about our compliance?

Our team is happy to walk you through our clinical governance, data handling or any regulatory detail.